Privacy Policy
How we collect, use, and protect your personal information.
What information we collect
When you use our website, request a quote, or contact us, we may collect:
- Your name, email address, phone number, and postcode
- Information about your property (type, roof orientation)
- Your enquiry or message content
- Technical data such as IP address, browser type, and pages visited
How we use your information
- To respond to your enquiry or provide a quote
- To connect you with a suitable installer
- To improve our website and services
- To comply with legal obligations
How we protect your data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction. We do not sell your data to third parties.
Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You can also object to processing or request data portability. Contact us to exercise these rights.
Advertising measurement (Meta Pixel)
With your consent, we use the Meta (Facebook) Pixel, provided by Meta Platforms, to measure how our adverts perform. The pixel collects technical data such as your IP address, device and browser information, pages visited, and actions you take on our site (such as submitting an enquiry form). This data is shared with Meta for ad measurement and ad optimisation purposes. In regions where consent is required, the pixel only runs after you accept advertising cookies, and you can withdraw your consent at any time via Cookie settings in the footer.
Cookies
We use cookies to improve your experience on our website. See our cookie policy for full details.